Compose New Notification

πŸ“§ Email
πŸ“± SMS
πŸ’¬ WhatsApp
Welcome

Welcome & Getting Started

For clients who haven't started their tax onboarding process

Welcome to Berger CPA! We're excited to help you with your tax preparation...
Progress

Progress Update Request

For clients who are in progress but need a gentle reminder

Hi [Client Name], We noticed you've started your tax preparation. Let's keep the momentum going...
Documents

Missing Documents Reminder

For clients who haven't uploaded required documents

We're missing some important documents to complete your tax return...
Thank You

Thank You Message

For clients who have completed their tax preparation

Thank you for choosing Berger CPA for your tax preparation needs...
Urgent

Urgent Review Required

For time-sensitive document reviews and approvals

URGENT: Your immediate attention is required for your tax documents...
Deadline

Deadline Reminder

For clients approaching tax filing deadlines

Important: Tax filing deadline is approaching fast...
{Client Name} {Client Email} {Client Phone} {Progress Percentage} {Status} {Required Documents} {Essential Documents} {Tax Review Link} {Portal Link} {Support Email} {Support Phone} {Filing Deadline} {Days Remaining} {Estimated Refund} {Tax Year} {Company Name}

Notification History

πŸ“§
Welcome & Getting Started
πŸ‘€ Client: John Smith
πŸ“§ Email: john.smith@email.com
πŸ“± Phone: +1-555-123-4567
πŸ“… Date: Jan 15, 2025 2:30 PM
Welcome to Berger CPA - Let's Get Started!
Delivered
πŸ“±
Progress Update Request
πŸ‘€ Client: Sarah Johnson
πŸ“§ Email: sarah.johnson@email.com
πŸ“± Phone: +1-555-234-5678
πŸ“… Date: Jan 15, 2025 1:15 PM
Hi Sarah, just checking in on your tax prep progress. You're currently 65% complete. Let's keep the momentum going!
Read
πŸ’¬
Missing Documents Reminder
πŸ‘€ Client: Michael Davis
πŸ“§ Email: michael.davis@email.com
πŸ“± Phone: +1-555-345-6789
πŸ“… Date: Jan 15, 2025 11:45 AM
Hi Michael, we need your W-2 forms to proceed with your tax return. Please upload them to your secure portal.
Sent
πŸ“§
Urgent Review Required
πŸ‘€ Client: Emily Wilson
πŸ“§ Email: emily.wilson@email.com
πŸ“± Phone: +1-555-456-7890
πŸ“… Date: Jan 15, 2025 10:20 AM
URGENT: Document Review Required - Immediate Action Needed
Failed
πŸ“§
Thank You Message
πŸ‘€ Client: Lisa Anderson
πŸ“§ Email: lisa.anderson@email.com
πŸ“± Phone: +1-555-567-8901
πŸ“… Date: Jan 14, 2025 4:30 PM
Thank You for Choosing Berger CPA!
Delivered
πŸ“±
Deadline Reminder
πŸ‘€ Client: David Brown
πŸ“§ Email: david.brown@email.com
πŸ“± Phone: +1-555-678-9012
πŸ“… Date: Jan 14, 2025 3:15 PM
Tax filing deadline approaching! Complete your return now to avoid penalties. Only 30 days remaining.
Delivered
πŸ’¬
Document Upload Confirmation
πŸ‘€ Client: Jennifer Martinez
πŸ“§ Email: jennifer.martinez@email.com
πŸ“± Phone: +1-555-789-0123
πŸ“… Date: Jan 14, 2025 1:45 PM
Great! We've received your documents. Our team is reviewing them now. We'll contact you within 24-48 hours.
Read
πŸ“§
Tax Return Complete
πŸ‘€ Client: Robert Taylor
πŸ“§ Email: robert.taylor@email.com
πŸ“± Phone: +1-555-890-1234
πŸ“… Date: Jan 13, 2025 5:30 PM
Your Tax Return is Complete - Ready for Filing!
Delivered

Email Templates

Welcome & Getting Started

Onboarding Low Priority

For clients who haven't started their tax onboarding process

πŸ“§ Used 45 times πŸ“Š 89% open rate

Progress Update Request

Follow-up Medium Priority

For clients who are in progress but need a gentle reminder

πŸ“§ Used 123 times πŸ“Š 72% open rate

Missing Documents Reminder

Documents High Priority

For clients who haven't uploaded required documents

πŸ“§ Used 67 times πŸ“Š 78% open rate

Urgent Review Required

Urgent Urgent

For time-sensitive document reviews and approvals

πŸ“§ Used 23 times πŸ“Š 95% open rate

Add New Template

{Client Name} {Client Email} {Client Phone} {Progress Percentage} {Status} {Required Documents} {Tax Review Link} {Portal Link} {Support Email} {Support Phone} {Filing Deadline} {Days Remaining} {Estimated Refund} {Tax Year} {Company Name}

πŸ“ Template Categories Management

Current Categories

πŸš€
Onboarding 3 templates
πŸ“ž
Follow-up 2 templates
πŸ“„
Documents 1 template
🚨
Urgent 1 template
βœ…
Completion 0 templates
⏰
Reminders 0 templates

Category Overview

Select a category from the sidebar to view its details and manage templates.

πŸ“§ Welcome & Getting Started

πŸ“ˆ Progress Update Request

πŸ“„ Missing Documents Reminder

πŸŽ‰ Thank You Message

🚨 Urgent Review Required

⏰ Deadline Reminder

πŸ“Š Notification Analytics Dashboard

πŸ“§
1,247
Total Notifications
+12.5% vs last period
βœ…
89.3%
Overall Delivery Rate
+2.1% vs last period
πŸ‘οΈ
67.8%
Average Open Rate
+5.3% vs last period
πŸ–±οΈ
34.2%
Click-Through Rate
-1.2% vs last period
⏰
2.3s
Avg Response Time
-0.8s vs last period
πŸ’°
$12.4K
Revenue Impact
+18.7% vs last period

πŸ“ˆ Notification Performance Over Time

Mon
156
Tue
195
Wed
221
Thu
182
Fri
234
Sat
117
Sun
91
Notifications Sent

πŸ“Š Channel Performance Comparison

Email
85%
SMS
92%
WhatsApp
78%
Delivery Rate

🎯 Template Category Performance

Tax Updates
Reminders
Alerts
Marketing
Total
1,247
Tax Updates (33%)
Reminders (22%)
Alerts (22%)
Marketing (23%)

πŸ“‹ Top Performing Templates

Template Name Category Sent Delivered Opened Clicks Conversions Revenue Performance

πŸ‘₯ Client Engagement Analysis

Client Segment Total Clients Avg Opens Avg Clicks Response Rate Avg Response Time Revenue per Client
New Clients (0-30 days) 45 78.2% 42.1% 67.8% 1.2s $2,450
Active Clients (31-90 days) 123 82.4% 38.7% 71.2% 2.1s $3,120
Returning Clients (91+ days) 89 75.6% 31.2% 58.9% 3.4s $4,780
At-Risk Clients 23 45.2% 18.9% 23.4% 8.7s $890

πŸ”„ Real-time Activity Feed

πŸ’‘ AI-Powered Insights & Recommendations

πŸ“ˆ

Performance Improvement

Your "Welcome & Getting Started" template has shown a 23% increase in engagement. Consider using this template more frequently for new client onboarding.

⚠️

Optimization Opportunity

The "Urgent Review Required" template has a low open rate (45%). Consider revising the subject line to improve engagement.

🎯

Timing Optimization

Emails sent between 9-11 AM have 34% higher open rates. Consider scheduling more notifications during this time window.